System Engineering
Role Overview: Systems Engineer Cloud (m/w/d)
Business Unit: WTG Communication
Number of Open Positions: 2
Location:
Candidates can either work in one of their offices (Münster, Hamburg, Wiesbaden, Gelnhausen) or full-remote in Germany (100%)
Key Responsibilities:
*Cloud Portfolio Management: Administration, support, and implementation of the WTG Cloud portfolio (WTG Cloud PURE, Zoom, five9, ThinkOwl).
*Configuration & Optimization: Configure Freeswitch, FusionPBX, databases, and more to ensure the continuous operation of cloud solutions.
*Technical Support & Consulting: Provide technical support and consultation to clients on cloud services integration.
*Collaborative Development: Work with internal teams to optimize and implement new features for cloud solutions.
*SBC Implementation Planning: Plan and manage Session-Border-Controller (SBC) implementations.
*Server Administration: Install, configure, and administer virtualized server environments (e.g., VMware, Windows, Linux).
*Incident Management: Handle technical incidents, changes, and projects within the SIP and SBC environment.
Key Skills & Technologies:
Must-have:
*Experience in cloud technologies, with a focus on administration, support, and implementation.
*Proficiency in SIP, SBC, Proxy, Linux, and databases.
*Experience with virtualized server environments (e.g., VMware, Windows, Linux).
*Experience with Freeswitch, FusionPBX configurations.
*Technical knowledge in network management and cloud solutions.
Nice-to-have:
*Experience with ticketsystems and technical customer service.
*Knowledge of the SIP- and SBC-environments.
Experience:
Minimum 3 years of experience in cloud technologies and telephony systems.
Language Proficiency: German (C1) is required, English is nice to have.
Education:
A degree is not required, but technical training or equivalent experience in IT is necessary.
Soft Skills:
Strong teamwork, communication, and customer service orientation.
Compensation & Benefits:
Salary Range: €50,000 - €55,000
Team Structure & Reporting:
*Direct Colleagues: You will work with colleagues across the cloud solutions and IT teams.
*Reporting To: Team lead or department head for cloud solutions.
*Collaborating With: Internal teams and external customers to manage and implement cloud-based services.
Desired Personality Traits:
1) Team-oriented: Works well within a collaborative environment.
2) Proactive & Communicative: Able to take initiative and communicate effectively with customers and team members.
3) Passion for IT & Cloud Technologies: Enthusiastic about the industry and willing to stay updated with the latest trends.
4) Customer-focused: A strong orientation toward delivering excellent customer service.
Hiring Process:
Step 1: Initial screening by the technical department.
Step 2: Interview with the hiring team (usually 2 rounds).
Step 3: Offer and contract creation.
Step 4: Onboarding, including training and equipment setup.
Contract Specifics:
Working Hours: 40 hours per week (32 hours not possible).
Probation Period: 6 months
Vacation: 28-30 days per year
This role offers a dynamic and flexible work environment, where you will work with modern cloud technologies in a customer-facing role with WTG Holding GmbH. It's ideal for candidates looking for technical challenges and personal growth in cloud services and telephony systems.
Company Overview: *Name: WTG Holding GmbH
https://www.wtg.com/unternehmen
*Industry: IT & Communication, Security Systems, Control Center Technology, and Software Development
*Founded: 1913
Business Units:
1) WTG Innovation (Mannheim, Wroclaw)
2) WTG Communication (Münster, Hamburg, Wiesbaden, Gelnhausen)
3) WTG Sicherheitssysteme (Berlin, Münster, Hamburg)
3) WTG Leitstellentechnik
Company Structure:
WTG consists of various autonomous business units, allowing for flexibility in operations.
Company Culture:
Friendly, open communication, flexibility, human-centered approach, and an open error culture.
Company Benefits / Key selling Points:
1) Fully remote: This role offers full flexibility in working location, with occasional travel.
2) Innovative & Flexible: WTG offers the opportunity to work in a flexible environment with multiple business domains and technologies.
3) Personal Growth: Employees gain insights into various strategic aspects of the company and have access to individual development and training opportunities.
4) Cultural Fit: Strong team-focused environment, with open communication, supportive colleagues, and work-life balance through sports and wellness programs.
5) Urban Sports/Hansefit membership for physical and mental well-being.
6) Company events (e.g., team-building activities, firm events).
7) Company house in Mallorca, available for employees for workation.
8) Employee perks like free drinks, fruit, and coffee.
Contact: admin@globaljobservices.vn
Apply: https://forms.gle/25fRz26TDdSH1fBk7
Whats app: +84375495462
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