System Administrator - Level 2-Catonsville, MD, USA -Hybrid

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Skills: Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, client/server/storage/network devices, mobile devices, System Administration, UNIX and Windows operating systems

 
 
 Mid-senior
 
 10 Years
 
 Bachelor’s degree
 
 Information Technology
 
 Computer & Network Security
 
 $101,000 - $110,000
 
 1
 
 No

 

Candidates must sit in the Washington DC metro area or within in 90 mins driving time. So that would include Maryland, Virginia, and Washington DC.

Security Clearance: Active TS/SCI FS Poly is required at the time of hire or if the clearance has been inactive for less than 2 years, then we will consider them. They must complete a security verification and their start date would be pending the reactivation of their clearance.

Job Description

Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.

Qualification

  • Ten (10) years' experience as an SA in programs and contracts of similar scope, type, and complexity is required.
  • Bachelors degree in a technical discipline from an accredited college or university is required. Five (5) years of additional SA experience may be substituted for a bachelor's degree.
  • DoD 8570 compliance with Information Assurance Technical (IAT), Level II or higher is required.
  • Screening questions

1.) What security clearance does the candidate currently hold? If not Active TS/SCI FS Poly, have they had that clearance in the past? If so, when was it last active?

2.) Where is the candidate located? If candidate is not near the job location, please explain relocation plan in detail (e.g. timeline, relocating with family, selling/buying property)

3.) What is the candidate’s desired total compensation? (Please specify base salary vs. commission/bonus expectation)

4.) Has the candidate applied or been interviewed for any role with this company in the past? If so, please provide details.

5.) What is the candidate’s highest level of education?

6.) What is the candidate’s work authorization status?

7.) Please provide the link to candidate’s LinkedIn profile:

8.) Describe candidate's experience in providing Tier 1 (Help Desk) and Tier 2 (Escalation) support to IT Systems of an organization.

About Advanced Computer and Network Concepts LLC ACNC

11-50
http://www.acnc.solutions.com
Computer Networking

5707 Calverton Street, Suite 2B,Catonsville,Maryland,United States 21228

Contact: hr@globaljobservices.vn

Whats app: +84375495462

 

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