JOB DESCRIPTION:
- As a member of the Enterprise Production team. The Associate Computer Operation role is responsible for providing technical support for various applications and systems within DTCC's Mainframe operation environments.
- We work closely with our Enterprise Infrastructure teams and our internal business clients to resolve and advance technical support incidents where necessary.
RESPONSIBILITIES:
- Support DTCC applications by providing monitoring, application, and system support for DTCC’s Production, QA, PSE, DEV and test environments.
- Provide 24x7 support for event monitoring, incident triage, and critical issues.
- Provide support to all environments on a shift basis, handling any activity for any environment as required.
- Provide access administration for application access to DTCC's various Production, QA, PSE, DEV and test environments and applications.
- Provide lead management support in maintaining the host operating system on Mainframe, Linux/UNIX, and Windows environments.
- Provide oversight on IPLs, MVS console activity, and HMC activities.
- Provide support and assistance with Autosys jobs/boxes, mainframe scheduling activities and auto operator commands on UNIX/LINUX servers.
- Identify and implement efficiencies and improvements to standard processes and procedures.
- Contribute to projects by executing task deliverables and ensuring permit-to-operate (PTO) guidelines are met.
- Provide support for change management approval, execution for DTCC’s data center services.
- Perform level 1 and 2 support for Mainview MQ & CICS products.
- Disaster Recovery experience a plus as participation in disaster recovery tests are required (done on weekends)
QUALIFICATIONS:
- Knowledge of CA1/7/11/CA Scheduler and JCL
- Distributed Autosys Scheduler
- Knowledge of IPLs using HMC
- Mainview MQ & CICS products
- Knowledge of Windows OS and UNIX / LINUX OS a plus
- Strong written and verbal communication / presentation skills
- Working knowledge of IBM z/OS, JES2, MVS
- Experience in working in a mainframe operation environment.
- Working knowledge of VTAM, TSO/ISPF, and Service now
- Alert management using Service Now and Splunk dashboards.
- Strong background in large-scale, multi-sysplex environments
- High level of problem solving and decision-making skills.
- Responsible for all aspects of batch processing, including the timeliness of online availability.
- Support the Major Incident Management teams.
- Support automation by making recommendations for optimizing and streamlining daily functions and daily batch cycles.
- Coordinate weekend activities for testing and installation of all system and application hardware and software changes.
- Proficient with Microsoft Software Product suites (Project, PowerPoint, Excel, Word etc.)
ABOUT: DTCC safeguards the financial markets and helps them run efficiently, in times of prosperity and crisis. We are uniquely positioned at the center of global trading activity, processing over 100 million financial transactions every day, pioneering industry-wide, post-trade solutions and maintaining multiple data and operating centers worldwide. From where we stand, we can anticipate the industry’s needs and we’re working to continually improve the world’s most resilient, secure, and efficient market infrastructure. Our employees are driven to deliver innovative technologies that improve efficiency, lower cost, and bring stability and certainty to the post-trade lifecycle. DTCC proudly supports Flexible Work Arrangements favoring openness and gives people freedom to do their jobs well, by encouraging diverse opinions and emphasizing teamwork. When you join our team, you’ll have an opportunity to make meaningful contributions at a company that is recognized as a thought leader in both the financial services and technology industries. A DTCC career is more than a good way to earn a living. It’s the chance to make a difference at a company that’s truly one of a kind.
- Screening questions:
1.) Please elaborate candidates' experience in mainframe operation environment
2.) Please elaborate candidates' experience in Mainview MQ & CICS
3.) Have you discussed and is the candidate aware that this role is Night Shift and requires weekend work?
4.) Please elaborate candidates' experience in CA1/7/11/CA Scheduler and JCL
5.) Have you discussed and is the candidate aware that this role is Hybrid work arrangement and requires 2-3 days a week on site?
6.) Do you require visa sponsorship/transfer now or in the near future
7.) Please provide the link to candidate’s LinkedIn profile:
8.) What is the candidate’s work authorization status?
9.) What is the candidate’s highest level of education?
10.) Has the candidate applied or been interviewed for any role with this company in the past? If so, please provide details.
11.) What is the candidate’s desired total compensation? (Please specify base salary vs. commission/bonus expectation)
12.) Where is the candidate located? If candidate is not near the job location, please explain relocation plan in detail (e.g. timeline, relocating with family, selling/buying property)
About DTCC
570 Washington Blvd,Jersey City,New Jersey,United States 07310
Contact: hr@globaljobservices.vn
Whats app: +84375495462
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