IT/Tech Specialist (ERP)

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Company Overview: *Name: Paradies GmbH
*Industry: Manufacturing (Bed Products – pillows, blankets, mattresses)
*Headquarters: Neukirchen-Vluyn, Germany
*Founded: Over 170 years ago, currently led by the 5th generation of the founding family
*Company Size: Medium-sized business, deeply rooted in sustainability and high-quality production
*Products: Bed products such as pillows, blankets, mattresses, as well as high-end custom products for airlines (first-class cabins), hotels, and cruise ships
*Sustainability: A strong commitment to eco-friendly practices; certified for low pollutant use, significant energy reductions (50% in the last two years), and carbon-neutral operations since 2016
*International Presence: Known globally for quality and involved in numerous high-profile projects across the world

Company Culture:
*Values: Responsibility towards people and the environment is at the heart of their business philosophy.
*Mission: To become the sustainable market leader in their field and continue improving product quality while maintaining eco-friendly practices.
*Environment: A family-oriented culture with flat hierarchies, open communication, and a strong commitment to innovation and sustainability.

Workplace Atmosphere:
*Located in a well-established facility with a high degree of technical infrastructure.
*Team-oriented, collaborative culture.
*IT team works in a small office (2 people max), using a high security standard with an in-house data center and backup systems.

Unique Selling Points for Candidates:
1) Legacy and Stability: Work for a family-run business with a long history and strong future-oriented focus.
2) Sustainability: The company's strong commitment to sustainability and environmental protection will appeal to candidates with similar values.
3) Autonomy and Responsibility: A chance to take full ownership of the company’s network and IT security systems.
4) Growth and Innovation: The company is investing in IT and wants someone who can contribute to its future.
5) Company offers support for relocation, including hotel accommodation and help with finding permanent housing.
6) Strong focus on health and well-being, including corporate benefits, e-bike leasing, and charging stations for employees' vehicles.
7) Opportunities for further education and external training.



Role Overview: IT/Tech Specialist (ERP)

Number of Positions: 1x

Location:
Neukirchen-Vluyn, Germany
Employees come from Radius approx. 40km - 50km.
Cities like Krefeld, Venlo (Netherlands), Klewe, Duisburg, Dinslaken, Oberhausen maybe even Düsseldorf.

Remote Work:
Not available; full-time on-site due to the need for hands-on problem-solving with production and IT systems.

Relocation Support:
The company provides assistance with relocation, including temporary accommodation and help with finding permanent housing.

Key Responsibilities:
*ERP Systems Management: Overseeing the ERP system (currently Trend SWM) and ensuring smooth operation across the company.
*Process Optimization: Understanding and analyzing business processes, particularly in production, and collaborating with staff to improve workflows.
*Collaboration: Engage with different departments (production, finance, etc.) and external IT service providers to ensure seamless integration and operation.
*Technical Support: Provide IT support across various systems, including servers, databases, and applications.

Required Skills and Technologies:
Must-Have:
*ERP Experience: Strong experience working with ERP systems (Warenwirtschaftsprogramme), ideally with Trend SWM but other ERP systems are acceptable.
*Windows Clients and Server: Strong knowledge of Windows systems.
*Kaufmännische Grundlagen: Basic understanding of business processes (warehousing, invoicing, procurement).
*Experience in managing external IT service providers.

Nice-to-Have:
AS 400 (CL and RPG): Knowledge of legacy systems.
SQL: Experience with SQL queries and databases.
Azure, Lotus Domino, EDI, CRM Knowledge, Aruba BI, ClearPass, Veeam Backup, VMware, CheckMK: Experience with any of these technologies would be a plus.

Languages:
German C1 level, due to internal communication being predominantly in German.

Minimum 4-5 years of relevant experience in IT, ideally in ERP management, with a focus on business processes and systems.

Salary Range:
€55,000 - €70,000 gross per year, depending on experience and qualifications.

Bonus/Variable Pay:
No variable pay; fixed salary structure.

Personality Traits Required:
*Communication Skills: Ability to explain complex IT processes to non-technical staff and collaborate effectively.
*Persistence: A strong drive to improve processes and troubleshoot problems.
*Problem-Solving: Hands-on approach and willingness to dive into technical issues.
*Teamwork: Ability to work closely with a small IT team and across different departments.

Team Structure:
*Direct Colleagues: Currently, one other IT colleague is in place, with plans to hire a network administrator.
*Reports To: Reports directly to the CFO.
*Collaborates With: All employees who require IT support, especially in production, finance, and administration.

KPIs (Key Performance Indicators):
*ERP System Stability: Ensure the ERP system runs smoothly without disruptions.
*Process Improvement: Identify and implement improvements in business processes through IT solutions.
*User Satisfaction: Maintain high levels of internal customer satisfaction through responsive and effective IT support.

Hiring Process:
1) First Interview: Focus on technical skills and ERP experience.
2) Second Interview: Focus on cultural fit, soft skills, and long-term commitment to the company.

Contract Specifics:
*40 hours per week with flexible start times (trust-based work time).
*Early finish on Fridays (until 3:30 PM).
*Vacation: 28 days of paid vacation.
*Probation period: 6 months

Conclusion:
This role offers a great opportunity for an experienced IT professional to join a family-owned business with deep-rooted traditions and a strong commitment to sustainability. The IT/Tech Specialist will play a vital role in optimizing business processes through ERP management, while contributing to the long-term success of the company as it continues to innovate and grow.

Apply in link : Upload resume here

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